How old do I have to be to gamble in your casino?
It is Illinois Law that guests entering the casino must be at least 21 years old.
What kind of transportation is available from the Airport?
Rivers Casino has partnered with Go Airport Shuttles to provide transportation. Schedules and routes will be available soon.
How do I get to the casino?
For step-by-step directions to the casino from your home address, visit playrivers.com/directions (made up links for now)
How many slot machines/table games do you have?
Over 1,050 slot machines and 48 table games including Black Jack, Craps, Roulette, 3 card poker, Mini-baccarat, Mississippi stud, Pai-gow, Carribean Stud.
Do you have on-site parking?
Yes, we have valet parking and self-parking.
Do you have wheelchairs available for your guests?
We do have a limited number of wheelchairs for guest use; please contact Security on property for availability upon arrival.
Do you allow cameras and cell phones on the casino floor?
While cell phones are allowed in most areas, photos are NOT allowed on the casino floor.
Do you allow pets?
Pets are not allowed although we are required to follow the ADA guidelines for service animals. Please visit the ADA website for more information.
What time does the casino close?
The casino closes at 7am every day. We reopen at 9am.
Are there non-smoking areas?
Rivers Casino is a non-smoking facility. We do offer ventilated smoking rooms adjacent to the casino floor.
Do you have a Poker Room?
We do not at this time.
Do you offer gaming lessons?
We do not have scheduled gaming lessons but all of our table games employees are more than happy to give instructions on the game.
What are the denominations of your slot machines?
We have a wide range of denominations as low as 1₵. If you want the highest denominations, visit our high limit slot room where you will be sure to find what you’re looking for.
What time do the bars close?
Lotus Bar is open until 4am, 7 days a week, and Cube is open until 2am from Sunday-Wednesday and 4am Thursday, Friday and Saturday.
What are your current promotions and specials?
Please visit www.playrivers.com for more information.
How can I earn comps?
Comps are earned based on your play in the casino. Be sure to visit Rush Rewards to get a player’s card to start earning your points.
What restaurants do you have?
Rivers Casino has six dining options for you to choose from. For more information, visit playrivers.com/dining
How can I make restaurant reservations?
Hugo’s Frog Bar and Chop House is the only restaurant accepting reservations. For reservations for Hugo’s please call (847) 768-5200.
How can I see the menus for your restaurants?
Please visit www.playrivers.com.
How can I obtain a Win/Loss Tax Statement?
We are still working on some processes within the casino, once it’s finalized, please follow up.
How do I get credit for my for my table games (i.e., Blackjack, Roulette, Pai Gow, ext.)?
Guests can get credit for their play simply by obtaining a rush rewards card and giving it to the table games supervisor at the start of their play.
How can I learn about Rivers open employment positions?
Visit the employment page for more information.
What credit cards are accepted?
Visa, MasterCard, Discover and American Express
